Starting Wage: $16.33/hr

GENERAL PURPOSE

Performs a variety of entry level technical duties as needed to provide support and skills training to adult clients in Mental Health programs.

SUPERVISION RECEIVED

Works under the general supervision of the Program Manager and direct supervision of the Team Leader (Oasis House Supervisor).

SUPERVISION EXERCISED

None

PERFORMANCE EXPECTATIONS

1. Exemplifies the organizational values of Performance, Innovation and Excellence (PIE).

2. Manages work time effectively by prioritizing tasks in a fast-paced environment, while dealing with clients' needs, staff support, and agency demands.

3. Establishes and maintains open communications with all team members and supports teams' decisions. Communicates with other staff and supervisor to assure accurate recording of client information in the electronic record system.

4. Completes all necessary paperwork/documentation including Progress notes, program logs, correspondence, and other required documentation in an accurate, thorough, and timely manner according to Center mandates.

5. Attends staff training as directed by supervisor; completes E-learning assignments within timeframe.

6. Participates in weekly staff meetings.

7. Participates in the development of Integrated Recovery Plan goals and objectives as directed by each client's Recovery Coordinator. Works with clients and the clinical team to facilitate accomplishment of each client's treatment goals and objectives.

8. Provides shift coverage: arrives promptly according to schedule, confers with supervisor over any schedule changes. Will work evenings and weekends when scheduled.

9. Assists in orientation process with clients.

10. Assists in developing and facilitating skills training for clients, both individually and in a group setting. Works with client to improve skills in the areas of hygiene, meal planning and/or preparation, laundry, house cleaning, appropriate entertainment, personal finance, etc. as needed. Works to motivate and support clients by modeling and teaching self-esteem building.

11. Monitors the activities of clients.

12. Uses non-violent crisis intervention to diffuse client escalations.

13. Schedules and coordinates client activities with team members during weekly team meetings, requesting and receiving approval from supervisor for the activity.

14. Transports clients to and from appointments and on recreational activities, completing all necessary forms before and after transporting.

15. Assures facility is clean and safe.

16. When assigned, will assist with the monitoring of client medication adherence within the facility or in the community and will be able to document accordingly.

17. When assigned, transports clients for alcohol and/or other drugs testing according to Center/program policies and procedures.

18. Performs related duties as required.

MINIMUM QUALIFICATIONS

1. License(s), Education and Experience

A. Valid motor vehicle driver's license (equivalent to State of Utah Class D)

B. High School Diploma or GED; one to two years of college education in psychology, social work or related field is preferred,

AND

C. Three to six months experience working in a social service program preferred,

OR

D. Equivalent combination or education and related experience.

E. Able to pass background check (BCI)

2. Knowledge, Skills, and Abilities

A. Some knowledge of:

· Mental illness and substance use disorders and treatment programs.

· Community and regional resources engaged in social problem solving.

· Crisis intervention methods.

B. Skilled in:

· Working independently and proceeding with objectives without direct supervision when appropriate; creatively handling and resolving problems.

· Able to handle and resolve recurring problems.

· Time management principles as it applies to scheduled appointments, meeting obligations, paperwork, encompassing all job duties.

C. Ability to:

· Develop effective professional working relationships with co-workers, supervisors, clients and the public.

· Effectively communicate verbally and in writing.

· Establish priorities.

· Follow ethical guidelines and Center/Program policies, procedures, and protocols.

· Engage in conflict resolution.

· Maintain appropriate professional boundaries.

3. Special Qualifications

A. Valid Utah driver license

B. CPR/First Aid certification (within 30 days and annually thereafter)

C. Food Handlers Permit (when required). Become familiar with food preparation techniques for up to 40 people at a time. Knows basics of comparison shopping, managing budgets allocated to kitchen, safe food handling techniques, and able to work with a dietician/food manager on food related issues, menus, and meal preparation.

D. Yearly Certification in Non-Violent Crisis Intervention (AEGIS)

E. Certified or ability to be certified as a peer support specialist preferred.

F. Must be proficient in use of computer and have keyboarding skills in order to enter and retrieve client's electronic records. General knowledge of Google Suite and Microsoft office software are preferred.