Starting Wage: $16.33/hour (+DOE)

GENERAL PURPOSE

Performs a variety of complex secretarial, clerical and records maintenance duties as needed to expedite the delivery of services and programs provided through and coordinated by the mental health department. Performs routine data analytics, reporting, billing and communication duties as needed along with providing back up crisis case management.

SUPERVISION RECEIVED:

Works under the direct supervision of the Program Manager.

SUPERVISION EXERCISED:

Supervises the completion and accuracy of MCOT documentation and billing of services.

PERFORMANCE EXPECTATIONS

1. Exemplifies the organizational values of Performance, Innovation, and Excellence (PIE)
2. Operates personal computer equipment to utilize various word and data processing programs as needed to type departmental records, technical and/or statistical reports, file information, and general correspondence
3. Receives and responds to routine and non-technical questions; directs specific and technical questions to appropriate staff member
4. Maintains records, files, indexes and books according to established methods and procedures; compiles and tabulates data for records and reports; keeps books requiring ledger entries related to petty cash account and program revenues; reviews account balances to assure current posting and accuracy
5. Petty cash- distribute funds, collect receipts, coordinate with accounting
6. MCOT Clinical note data
   • Collects data
7. Reviews notes to ensure billing compliance; verify client Medicaid status
8. Provide coaching on accurate coding for electronic health record documentation
9. Attend monthly MCOT meetings, meet with the State and other partners as needed, report information back to appropriate team(s)/team member(s)
10. Provide administrative/secretarial support to program manager including, but not limited to, updating MCOT policies and procedures, meeting agendas and minutes, etc.
11. Compiles data for records and reports and provides requested data and graphs to program manager for community trainings; may include creation of PowerPoint presentations of data
12. Coordinates scheduling, prepares agendas, and takes minutes for team meetings
13. Coordinate with Grant Manager on funding opportunities
14. Coordinates with MCOT Administrators and MCOT team
15. Quality Improvement coordinator for MCOT
16. Able to participate in meetings with agency initiatives and/or state partner initiatives
17. Operates personal computer terminal to utilize various work and data processing programs as needed to process departmental records, technical and/or statistical reports, file information and general correspondence
18. Coordinates care with other SBHC departments and community partners based on the needs of the client and HIPPA laws
19. Effectively deliver crisis stabilization services to individuals and families
20. Other duties as assigned

MINIMUM QUALIFICATIONS

1. Education and Experience:
   1. High School Diploma or GED, plus two (2) years of specialized training including computer operation and data entry preferred;

AND

      b. Two (2) years of responsible clerical and secretarial experience preferred;

OR

      c. An equivalent combination of education and experience.

2. Required Knowledge, Skills, and Abilities

A. Working knowledge of

• General office maintenance and practices
• Recording and filing procedures and methodologies
• Operation of word processor terminal or typewriter
• Operation of standard office equipment
• Basic mathematics
• English standards, rules and practices related to written correspondence
• General writing, grammar, spelling, punctuation, etc
• Basic public relations

B. Ability to:

• Communicate effectively, verbally and in writing
• Perform basic mathematical calculations
• Operate standard office equipment
• Develop effective working relationships with supervisors, fellow employees and the public
• Work independently and manage work assignments in a high interpersonal contact environment
• Demonstrate maturity necessary in dealing with sensitive and confidential material

C. Skilled in:

• 10-key by touch
• Software programs, including Excel spreadsheets
• Ability to establish priorities
• Work independently and proceed with objectives without supervision
• Handle and resolve recurring problems

3. Special Qualifications

• Type 50 wpm
• Be proficient in Microsoft Office & Google Suite Programs
• Maintain a valid Utah Driver's License
• Pass a background check (BCI)
• Ability to become Peer Support Certified preferred